Zero-Spam Policy

Introduction

In plain languageWe don’t tolerate spam on our network, and sending it violates the Acceptable Use Policy.

“Illevante” does not tolerate spam on its network, and considers sending it a violation of the Acceptable Use Policy.

Reporting violations of the Acceptable Use Policy

In plain languageWe receive violation reports only through the abuse reporting portal, and we review them and take appropriate action.

Illevante Cloud LLC accepts reports of alleged violations of the Acceptable Use Policy only through the abuse report page on our website (illevante.com/abuse-report) or at abuse@illevante.com. Illevante Cloud LLC will review the information provided and take appropriate action.

Violations of the Acceptable Use Policy

In plain languageSpam stops the service without refund of anything paid, after a 24-hour warning in which we let you fix the violation.

Spam is considered a breach of our general terms and our Acceptable Use Policy (AUP), and will result in the suspension or cancellation of services; any fees paid in advance before such suspension or cancellation are non-refundable.

Spam (SPAM) / unsolicited commercial email (UCE) / unsolicited bulk email (UBE): a violation of the “CAN-SPAM” Act of 2003, or of any other applicable law regulating email services, is a violation of this Acceptable Use Policy. Any customer who hosts websites or services on their own server that support spammers, or that cause any of Illevante’s IP address ranges to be listed in any of the various spam databases such as (SpamHaus) or in black hole lists, will have their service disconnected immediately, after a warning period of only 24 hours. We allow our customers to fix the violation before the suspension of service takes effect.

Contact information

In plain languageFor legal questions: legal@illevante.com; to report abuse: abuse@illevante.com.

For any question about this policy write to us, and to report spam coming from our services write to the abuse team directly:

Legal questions: legal@illevante.com
Reporting abuse: abuse@illevante.com
Phone: +971 50 10 58 405 +971 54 174 2005 +971 54 175 2005

Address

Illevante Cloud LLC

Office No 6, AlKhabeesi Bldg., AlKhabeesi, Dubai, UAE

The plain-language summary is for quick reading only; the full text is the reference.

Introduction

Reporting violations of the Acceptable Use Policy

Violations of the Acceptable Use Policy

Contact information

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